Privacy Policy

1. Introduction

ASB Flooring ("we", "our", "us") operates the website https://www.asbflooring.com/. We respect your privacy and are committed to protecting the personal information you share with us in compliance with the New Zealand Privacy Act 2020.

2. Information We Collect

When you request a quotation, contact us, or upload project attachments, we may collect:

• Your full name and contact phone number.
• Email address.
• Project location or suburb (e.g., Auckland, Hamilton, Tauranga).
• Approximate floor dimensions, substrate details, and preferred flooring materials.
• Photographs, architectural plans, or documents you voluntarily upload.

3. How We Use Your Information

We use the collected information exclusively to:

• Assess your subfloor and flooring requirements and calculate itemized quotations.
• Contact you regarding your project enquiry and schedule site inspections if needed.
• Prepare and manage tax invoices and project records.

We do not sell, rent, or trade your personal information to third-party marketing brokers.

4. Data Storage & Protection

Your enquiries and attachments are stored in secure cloud infrastructure protected with industry-standard encryption, Row Level Security (RLS), and access restrictions limited to authorized ASB Flooring personnel.

5. Your Rights

Under the Privacy Act 2020, you have the right to request access to and correction of any personal information we hold about you. To make a request, contact our Privacy Officer at asb@floors.co.nz or call 027 722 4433.